August 31, 2021 Finance, SaaS, Videos In this video Susan runs through 4 areas that are really important when it comes to measuring customers: lifetime value, velocity, retention rates and acquisition costs. Tags:Founders,Startups Share: August 31, 2021 Susan Richards Featured on Elevate Business Podcast September 11, 2021 Techopia Live: Susan Richards & Michael Curran Interview Devashish Paul, CEO/Founder of BluWave-ai Related Posts 23 Aug 2024 Ready to Sell Your Business? Understand these 3 Key Financial Metrics First Learn More 29 Jul 2024 Selling Your Business? Focus on Your Financials Learn More 04 Jan 2024 10 Common Goals for Business Success in 2024 Learn More 03 Jan 2024 Techopia Live: What AI Means for Ottawa’s Tech Sector with Susan Richards Learn More 21 Dec 2023 Considering Hiring a Virtual CFO? Learn More 27 Sep 2023 How to Build a Winning Finance Team Learn More