August 31, 2021 Finance, SaaS, Videos In this video Susan runs through 4 areas that are really important when it comes to measuring customers: lifetime value, velocity, retention rates and acquisition costs. Tags:Founders,Startups Share: August 31, 2021 Susan Richards Featured on Elevate Business Podcast September 11, 2021 Techopia Live: Susan Richards & Michael Curran Interview Devashish Paul, CEO/Founder of BluWave-ai Related Posts 02 Mar 2023 Top 10 SaaS Metrics for 2023 Learn More 07 Sep 2022 Autumn & The Current Economic State: The Slowing of the Growing Season – Reset Your Financial Outlook Learn More 29 Aug 2022 Techopia Live: How should Ottawa’s tech sector plan for an economic storm? with Susan Richards Learn More 22 Jul 2022 Cyber Insurance: 5 Benefits for Your Business Learn More 15 Jul 2022 5 Tips to Future-Proof Your SaaS Startup Learn More 05 May 2022 The Pros & Cons of Finance Process Outsourcing Learn More