August 31, 2021 Finance, SaaS, Videos In this video Susan runs through 4 areas that are really important when it comes to measuring customers: lifetime value, velocity, retention rates and acquisition costs. Tags:Founders,Startups Share: August 31, 2021 Susan Richards Featured on Elevate Business Podcast September 11, 2021 Techopia Live: Susan Richards & Michael Curran Interview Devashish Paul, CEO/Founder of BluWave-ai Related Posts 04 Jan 2024 10 Common Goals for Business Success in 2024 Learn More 03 Jan 2024 Techopia Live: What AI Means for Ottawa’s Tech Sector with Susan Richards Learn More 21 Dec 2023 Considering Hiring a Virtual CFO? Learn More 27 Sep 2023 How to Build a Winning Finance Team Learn More 02 Mar 2023 Top 10 SaaS Metrics for 2023 Learn More 07 Sep 2022 Autumn & The Current Economic State: The Slowing of the Growing Season – Reset Your Financial Outlook Learn More