Are you tracking Net Dollar Retention (NDR) properly? NDR, a metric used by SaaS companies to understand their organic growth, has soared to be the most popular SaaS metric of the year. Here are 8 ways you can increase NDR in 2022: First of all, let’s be sure you understand what we’re talking about here. […]
We’re in the final quarter of 2021 and that means we’ve got a fresh new fiscal year just around the corner. It’s likely the last two years did not go according to plan due to the pandemic, but that doesn’t mean there isn’t incredible value in establishing a roadmap. Here are 10 tips to create […]
Ever wonder how to price your SaaS product? Pricing is one of the 4 Ps of Marketing (ie: price, product, promotion and place) but there is also a financial perspective that should be considered to avoid some common pitfalls when setting subscription model prices. To help, we’ve compiled 7 core questions for you to consider […]
We are proud to announce that our organization has been named on the 2021 list of Best Workplaces in Financial Services and Insurance by Great Place to Work®. The list is based on direct feedback from our employees! To be eligible for this list, organizations must be Great Place to Work-Certified™ in the past year […]
Did you miss Techopia Live on September 7, 2021 co-hosted by Susan Richards and Michael Curran from the Ottawa Business Journal as they interviewed Devashish Paul, CEO/Founder of BluWave-ai and numbercrunch client? Not to worry, we’ve got the full recording as Devashish runs through gaining ground in India, planning for a future funding round, and […]
In this video Susan runs through 4 areas that are really important when it comes to measuring customers: lifetime value, velocity, retention rates and acquisition costs.
Our Managing Partner, Susan Richards was featured on Intuity Performance’s Elevate Business Podcast! In this episode Susan speaks on compensation packages for employees, PD days, working environments and much more. Click here to tune in to listen to Episode 47 of the Elevate Business Podcast!
Ever wonder how much cash your business needs to keep on hand? Every business needs cash and most want more of it, but when it comes to cash how do you know when enough is enough? Conventional wisdom says (otherwise known as “they say”) that you should have the cash equivalent of 3 to 6 […]
In our latest video, Susan Richards explains why you should add NRR (Net Recurring Revenue) to your dashboard if your business model is based on recurring customer revenue.
How Confident Are You That You’re Reporting MRR (Monthly Recurring Revenue) Correctly? Like most things in life and business people commonly make the same mistakes. SaaS Founders that have ever been through due diligence – raising money from investors, securing a business loan or selling a business – have likely learned a thing or two […]